Due to the nature of an electronic product, we do not offer refunds on paid fees. You can read the nitty gritty in our Terms of Service.
However, we do consider exceptional circumstances — this is done on a case-by-base basis. We will always do as much as we can to help you, so please contact support (details on the right).
If you can't find the answer to your question, or you have found a bug, have a suggestion or have feedback, please don't hesitate to contact us! Simply enter in your message below, or email us directly at [email protected].